Cedarwood Apartments are open and operating within COVID19 restrictions and are looking forward to welcoming you this winter! Lifts however have now closed until 20/8/20 at the earliest! You are still welcome to visit Falls Creek and Cedarwood Apartments and enjoy snow play, or cross country skiing.
We are devastated at the latest announcements including lift closure until 20/8/2). Please find the following options we are currently offering our guests affected by the COVID-19 situation who cant or no longer want to visit for the dates originally booked this winter;
1.You can avoid losing any fees by moving your booking to a later date this season, or to next Summer, or to next season – Winter 2021. If you chose this option pop onto our availability and rates tab on this site to see what dates are available. We will require that you remain in the apartment already booked. Pick dates that it is available and then email us with your plans so that we can amend the booking for you before someone else books those dates.
2.Alternatively, you can cancel your booking and pay a cancellation fee of 15% of the full accommodation cost (even if inside the usual 45 days no refund period). We will need you and BSB and bank account number to transfer the balance into if you chose this option. We are unable to refund back onto VISA or Master Card as we require a better paper trail for refunds.
Should you decide to proceed with a change to your booking please let us know via email as we will require it in writing. Please ensure that you start a new email regarding booking changes and use the following email address info@cedarwoodfallscreek.com so that we can ensure that you are talking to us directly and not through the booking.com platform that we don’t regularly check!
We thank you for your patience at this very frustrating and difficult time and assure you that we are doing everything possible to respond as quickly as we can but due to the massive influx of inquiry we are finding it challenging to keep up at the moment.
At Cedarwood, and at Falls Creek in general this season is more different than ever before with restrictions posing changes to resort procedures and how we can operate. We ask that you be patient with other guests, our staff, and locals as we all get used to this “new normal”.
If your booking has been impacted by border closures or Victorian lock downs due to COVID-19 please visit our Terms and Conditions page which is under the accommodation tab on this website. Furthermore, if you or any member of your group is unable to prove with photo id that you are not from a restricted area you will be unable to check in to Cedarwood Apartments. Please ensure that you all have your drivers license or other photo identification with you when you arrive.
Check in time is between 4pm and 6pm. Due to COVID-19 protocols regarding temperature checking Cedarwood requires guests to arrive between these hours while our office is open so that we can temperature check the guests in your group before we can allow you to check in. We also need to gather important information about your group, explain the ins and outs of Cedarwood itself, and also copy a drivers license and Master Card or VISA card for security on the apartment. Please ensure that you allow enough time to go through the ATS terminal and be brought up to Cedarwood in winter so that you get here before our office closes. If you think you are going to be cutting it fine please call our office from Mt Beauty before your phone drops out of service on the mountain road up to Falls Creek.
This season to be able to book your Resort Entry you will need to prove that you have accommodation pre-booked and paid.
Lift passes once the lifts reopen on 20/8/20 are subject to daily limits so to purchase lift passes you will need to pre-purchase online. We suggest you check this prior to booking accommodation. Lift passes for the rest of the season should be available soon so check that there is accommodation available for the dates you want, book lift passes straight away, and then quickly lock in your accommodation to avoid disappointment if either are already sold out. Purchase of Resort Entry, or Lift Passes is unavailable when you are here. Booked accommodation does not guarantee that you will be able to buy lift passes especially early in the season so ensure you are up to date wiht lift pass info via the skifalls.com.au webite.
Book directly with Cedarwood Apartments live online bookings, by telephone, or via email to avoid the booking.com commission “resort” fee – it’s over 12%! This will also give you the option of only paying a 50% deposit on booking if you choose, rather than the full amount.
Cedarwood Apartments rates and availability are live on our website so click now to secure one of our very popular apartments for your preferred dates at the best price!
At Cedarwood we have family friendly accommodation located in the heart of the Australian Alps at Falls Creek in North East Victoria. We provide a variety of comfortable, very clean and warm apartments to choose from that are located highest in the top of the Falls Creek village with unparalleled views and easy access.
The central location makes Cedarwood an easy walk, ride or slide to all other village facilities including restaurants and the supermarket.
In winter our streets are snow covered so you can ski/board in and out from Cedarwood with ease and the Accommodation Transfer Service (ATS) will deliver you right to our front door when you arrive with your luggage and collect you when you are leaving.
In summer you can drive right to our door & park on the street out front*. Relax and unwind in our roomy, clean and well presented apartments enjoying the spectacular views and the incredible quiet and tranquility.
With on site management there to help you, Cedarwood Apartments offer value in a wide range of comfortable studio or self-contained apartment that sleep from groups/families of 2, 4, 5, 6, 8 or 10 people in private apartments. *Studios have no cooking while self-contained apartments do.
All apartments offer balconies with BBQ’s where you can take in the amazing sights sounds and smells.
Most apartments are self-contained (have full kitchens) and the balance are studios (with a kitchenette – no cooking). Apartments have laundry facilities (except11a), are centrally heated, and our exceptional cleaning standards are renowned. Air Conditioning is not required with a cool breeze every night in summer.
Live rates, availability, and bookings for winter are available on this site right now so save yourself money and book directly with us!
* parking restrictions apply in Falls Creek during our busier summer periods but you can drive to Cedarwood to unload and then park in the overnight parking which is only a 5-8 minute walk away. In winter you will need to catch the Accommodation Transfer Service and we recommend that you leave the car off mountain and catch the bus so you avoid the stress of fitting and hiring chains, and digging the car our if it snows while you are here!
