Booking Terms and Conditions
Cedarwood Management Services strongly recommend that guests have ambulance cover and take out travel insurance for their holiday to Falls Creek. Aussie Travel Insurance offers cover for snow holidays so try them on 1800 888 448.
Once you decide to stay at Cedarwood you will be required to pay a 50% deposit when you make your booking. Payments are usually made by direct deposit into our account over the internet, or with a credit card over the telephone (please note a 3% EFTPOS fee is added). Alternatively it can be done by cheque if arrangements are made to do so when you are booking. The remaining balance of your booking fee is due no less than 45 days prior to your arrival date at Cedarwood. Once again this is usually done via direct deposit or with a credit card over the telephone however can be done by cheque if arrangements are made to do so and the cheque arrives no less than 45 days prior to your arrival date. If your arrival date is less than 45 days after booking date you will be required to pay the full amount on booking unless other arrangements are made.
Cancellation Policy:Should for some reason you have to cancel your booking a cancellation fee of 15% of the total booking fee will be charged. If you cancel more than 45 days before your arrival date a full refund of the monies paid less the cancellation fee will be given. If you cancel less than 45 days before your arrival date a refund less the cancellation fee will only be paid if the apartment is filled for the period that you have booked it. If the apartment is filled for part of the booked period you will receive a partial refund less the cancellation fee.
If the booking is not re filled no refund will be given.
No Snow Policy: This Policy does not apply to apartments 5 or 12 which do not have a low snow policy and guests in these apartments do not have the choice to transfer at all in low snow conditions.
For all other apartments in the Cedarwood Complex our policy is: in the event that during winter Falls Creek is unable to open 3 runs for skiing our no snow policy comes into effect 48 hours prior to your arrival date. If we do not have 3 runs open for skiing guests have the option to transfer their booking to later that same season or to the following summer season. No transfer fee applies and transfers are subject to availability.
CEDARWOOD APARTMENTS FALLS CREEK IS AN ON MOUNTAIN APARTMENT COMPLEX COMPRISING OF PRIVATELY OWNED APARTMENTS AND OPERATED BY CEDARWOOD MANAGEMENT SERVICES (NARELLE CLARK). WE HAVE STUDIO AND SELF-CONTAINED ACCOMMODATION AND THE HIGHEST PENTHOUSE APARTMENT IN FALLS CREEK. YEAR ROUND BOOKINGS ARE NOW AVAILABLE. WE TAKE DIRECT BOOKINGS. CEDARWOOD APARTMENTS NOT FAR FROM BOTH THE FALLS EXPRESS CHAIRLIFT/FALLS CREEK SKI SCHOOL, AND THE VILLAGE BOWL LIFTS. WHEN FULLY BOOKED, WE RECOMMEND THE FOLLOWING FALLS CREEK PROPERTIES; PRETTY VALLEY LODGE, ATTUNGA LODGE, SUMMIT RIDGE , KARELIA LODGE, FEATHERTOP LODGE, ASTRA LODGE, THE FALLS CREEK HOTEL, THE FALLS CREEK COUNTRY CLUB, DIANA LODGE, JULIANS LODGE, NELSE LODGE, VIKING LODGE, COOROONA ALPINE LODGE. TRACKERS MOUNTAIN LODGE, RIPPAROO SKI LODGE, RED ONION, ALPINE VIEW APARTMENTS, SNOWSKI APARTMENTS, LES CHALET. SNOWDRIFT LODGE, ALPHA LODGE, WOODSMOKE, ASTRA LODGE, CUMMINGS APARTMENTS, FALLS CREEK COUNTRY CLUB, FALLS CREEK HOTEL, HUSKI APARTMENTS, KOKI, LAKESIDE, PRETTY VALLEY LODGE, ROPERS APARTMENTS